LeadJet questions and answers
Practical answers about sources, request monitoring, analytics and payments.
Chats and setup
What is LeadJet and how does it find prospects on Telegram?
LeadJet monitors messages in connected public Telegram chats and matches your keywords. Matching messages appear in your workspace and bot notifications with a source link. You assess each request and decide whom to contact. A matching request is not a completed sale.
Which Telegram chats and channels can I connect?
Add public sources using an @username or a t.me link. Private invitations and closed chats are not supported. A source must synchronize successfully; availability depends on Telegram restrictions. Groups expose member conversations, while broadcast channel statistics usually describe the channel's own posts.
How do I start monitoring a Telegram chat?
Open @LeadJetbot or sign in to the website with the same Telegram account. Activate access, add a public chat under Sources and wait for synchronization. Then add keywords and stop words. Check the source status and first matches to refine your filters.
Which keywords help find customer requests on Telegram?
Start with phrases customers use, such as 'looking for an apartment', 'need a transfer' or 'recommend a photographer'. Add wording actually used in your chosen chats. A broad keyword like 'apartment' may also match seller listings. Stop words help exclude unwanted messages.
How do I remove unwanted keywords and Telegram chats?
On the website, open Sources or Keywords and delete the relevant entry. In the bot, use your chat, keyword and stop-word lists. Removing a chat stops further collection from it; previously found leads stay in history. Filter changes affect subsequent matching.
Why are there no new leads, and how fast are notifications?
Check that your subscription is active, the chat is synchronized and keywords are configured. Broad stop words can exclude useful messages, and a chat may have no relevant requests. Notifications follow processing of matches; delays depend on source availability, load and Telegram limits. We do not promise delivery within a fixed number of seconds.
Analytics and advertising
What Telegram chat statistics does LeadJet show?
Reports show collected messages over 24 hours and 7 days, typical daily volume and unique authors during the observed period. Member counts and online snapshots appear when Telegram provides them. Repeated content and known bots help assess noise; your keyword matches are counted separately.
Can I measure real people and bots in a chat?
LeadJet counts observed message authors and available indicators of known bots. A unique account is not proof of a human, and silence does not prove an inactive or fake member. Telegram does not provide reliable classification of all members. Statistics describe observed activity, not an exact share of real people.
How can I evaluate a Telegram chat before buying advertising?
Compare sources over the same period: members, unique authors, message volume, repetition and collection coverage. Then check topic, language, region, posting rules and ad price. A large chat can be noisy while a smaller one is highly relevant. Analytics helps select a source to test; it does not predict sales or advertising returns.
When is weekly analytics available and where can I see it?
Current data is available in website analytics and My statistics in the bot. With an active subscription, the bot sends a weekly summary. Reliable comparisons need a full week of observation; a newly added source may have incomplete data. Check the observed period and collection coverage, especially after synchronization issues.
Plans and payments
What is the difference between Start and Profi?
Start: up to 20 chats, 50 keywords and 50 stop words. Price: $9 USD for 7 days or $29 USD for 30 days. Profi: up to 50 chats, 100 keywords and 50 stop words. Price: $19 USD for 7 days or $49 USD for 30 days. Payments are one-time, with no automatic charges. Tribute shows the final total, including any applicable fee, before payment.
How do I buy or renew access without automatic charges?
Choose a plan and duration on the website, in your workspace or with the bot's purchase and renewal button. The link opens the corresponding Tribute product. Use the same Telegram account as in LeadJet. Access is activated after payment confirmation; the next period requires another one-time payment.
Why can the Tribute checkout total be higher than the website price?
The website lists the base access price. Tribute may add a buyer service fee; the payment platform determines its amount and available payment methods. Check the final total on the Tribute screen before confirming. This platform fee does not extend your subscription or increase LeadJet limits.
TributeI paid but access has not appeared. What should I do?
Refresh your workspace and check the subscription status in the bot. Make sure Tribute and LeadJet use the same Telegram account. If access is still missing, contact support with the product, payment time and payment reference. Do not pay again before the payment is checked; support does not need your password, login code or full card details.
Can I discuss trial access before buying?
Contact support with your niche, region and chats you want to monitor. Trial availability and terms are discussed individually. The website does not automatically grant a free week to every visitor. You can also review the demo and user guide before purchasing.
Account and regions
Do the website and Telegram bot share the same account?
Yes. Sign in with the Telegram account used for @LeadJetbot: access is tied to your verified Telegram ID. Chats, keywords, leads and subscription status belong to that account. Signing in or paying with another Telegram account may open a different workspace.
Can LeadJet be used for other countries and languages?
The website and bot support Russian, English, Spanish, Portuguese and Indonesian. The bot language is selected separately. For another region, connect relevant public chats and use keywords in participants' language. The service does not reliably identify every author's location; payment availability depends on Tribute.
How do I find prospects in a specific city or niche?
Choose local or niche chats where people discuss your service, such as rentals, repairs, transport or photography. Add typical request phrases and review matching messages. City names in text and the chat's topic provide context; LeadJet does not independently verify users' locations.
Does LeadJet message potential customers automatically?
LeadJet sends matching messages to you. It does not start conversations on your behalf or send mass advertising to chat members. You open the source message and respond yourself, following community rules. The service does not read other users' private conversations.
Can I work with a manager, and what happens when my subscription ends?
The account owner can add a manager to work with leads. Manager access depends on the owner's active subscription: when it ends, team access is paused. Managers do not receive owner billing permissions. Manage team membership in the bot or workspace.